Terms of Service

Last Updated: November 17, 2025

These Terms of Service ("Terms") govern your access to and use of the PT Gistex website ("Website") and related services. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website.

1. Introduction and Acceptance

Welcome to PT Gistex ("we," "our," or "us"). By using our Website, you confirm that you:

Are at least 18 years of age or have reached the age of majority in your jurisdiction
Have the legal capacity to enter into these Terms
Agree to comply with all applicable laws and regulations
Accept these Terms in full

We reserve the right to refuse service to anyone for any reason at any time.

2. License to Use Website

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website for business purposes, subject to these Terms.

You may:

View and browse the Website content
Contact us for business inquiries
Download product information for internal business evaluation

You may NOT:

Republish, sell, rent, or sub-license material from the Website
Reproduce, duplicate, or copy material from the Website for commercial purposes
Redistribute content from the Website without our prior written consent
Modify or alter any content on the Website

3. Acceptable Use

You agree not to use this Website:

In any way that violates any applicable national or international law or regulation
To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
To impersonate or attempt to impersonate PT Gistex, our employees, another user, or any other person or entity
In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful
To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website
To introduce viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material
To scrape, data mine, or systematically collect data or content from the Website
To use automated systems or software to extract data from the Website without our consent

4. Intellectual Property Rights

Unless otherwise stated, PT Gistex owns all intellectual property rights in the Website and its content, including but not limited to:

Text, graphics, logos, images, and photographs
Product descriptions and specifications
Website design and layout
Software and source code
Trademarks, service marks, and trade names

These works are protected by copyright laws and treaties around the world. All such rights are reserved. You may not use any of our intellectual property without our prior written permission.

5. User Content and Communications

When you submit information, inquiries, or other content to us through the Website, you:

Grant us the right to use, reproduce, and publish such content for the purpose of responding to your inquiry and conducting our business
Represent that you have the right to submit such content
Warrant that the content does not infringe any third-party rights
Agree that the content is not confidential unless otherwise agreed in writing

6. Product Information and Availability

We strive to provide accurate product information, including specifications, descriptions, and images. However:

Product specifications are subject to change without notice
Colors and textures may vary from images displayed on screen
We do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free
Product availability is subject to confirmation
All product inquiries are subject to our approval and availability

This Website is for information purposes only and does not constitute an offer to sell or a solicitation of an offer to buy any products.

7. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by PT Gistex. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such content or services.

8. Disclaimer of Warranties

THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. PT Gistex makes no representations or warranties of any kind, express or implied, regarding:

The operation or availability of the Website
The information, content, or materials included on the Website
The accuracy, completeness, or timeliness of the Website content
That the Website will be uninterrupted, secure, or error-free
That defects will be corrected

We do not provide any legal, financial, or technical advice through this Website. Any reliance you place on information from the Website is strictly at your own risk.

9. Limitation of Liability

To the fullest extent permitted by applicable law, PT Gistex shall not be liable for:

Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or use
Business interruption
Loss of goodwill or reputation
Any other intangible losses

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.

Exceptions

Nothing in these Terms shall exclude or limit our liability for:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability which cannot be excluded or limited under applicable law

10. Indemnification

You agree to indemnify, defend, and hold harmless PT Gistex, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

Your violation of these Terms
Your use of the Website
Your violation of any rights of another party
Your violation of any applicable laws or regulations

11. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which can be found at Privacy Policy. By using the Website, you consent to the practices described in our Privacy Policy.

12. Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination:

Your right to use the Website will cease immediately
You must cease all use of the Website
All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of material changes by:

Posting the updated Terms on this page
Updating the "Last Updated" date
Providing prominent notice on our Website

Your continued use of the Website after any changes to these Terms constitutes your acceptance of the new Terms. You are advised to review these Terms periodically for any changes.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the courts of Bandung, West Java, Indonesia.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired.

16. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by our authorized representative.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PT Gistex regarding the use of the Website, superseding any prior agreements between you and PT Gistex relating to your use of the Website.

18. Business Relationships

Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and PT Gistex. You may not make any representations or commitments on behalf of PT Gistex.

19. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or governmental actions.

20. Contact Information

If you have any questions about these Terms, please contact us:

PT Gistex - Textile Division
Nanjung No. 82, Lagadar, Marga Asih
Bandung 40216, West Java, Indonesia

Phone: +62 22 6671277
Email: info@gistexgroup.com
WhatsApp: +62 851-1755-5807